Recording and maintaining consistent voice prompts for enterprise auto-attendants, IVR call handlers, and contact center queues can be time-consuming—especially when personnel change or scripts need rapid updates. In this video walkthrough, I show how to use the Microsoft Azure Speech Studio Audio Content Creation tool to generate natural-sounding neural Text-to-Speech (TTS) audio files, fine-tune pronunciation and pacing, and export audio ready for Cisco Unity Connection, UCCX, Zoom Phone, or Microsoft Teams auto-attendants.
Topics:#Azure Speech / TTS
Written & Curated By
Jaron Davis
Unified Communications Architect specializing in enterprise Zoom, Microsoft Teams, Cisco UC modernization, SIP/VoIP infrastructure, and systems architecture.